Privacy policy

Privacy Policy

The Sambalpuri Company is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, purchase our products, or use our services. Please read this policy carefully and contact us if you have any questions or concerns.

What information do we collect?

We collect information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, participate in a survey, or contact us via email or phone. This information may include your name, email address, phone number, address, payment details, and other personal or demographic information.

We also collect information automatically when you access or use our website, such as your IP address, browser type, device type, operating system, pages viewed, time spent, links clicked, and other usage data. We use cookies and similar technologies to enhance your browsing experience and provide personalized recommendations. You can manage your cookie preferences or disable them in your browser settings.

How do we use your information?

We use your information for various purposes, such as:

  • To process and deliver your orders and provide you with order confirmations, invoices, and tracking information.
  • To communicate with you about our products, services, offers, promotions, events, and news that may be of interest to you.
  • To provide you with customer support and respond to your queries, feedback, or complaints.
  • To improve our website design, functionality, performance, and user experience.
  • To analyze our website traffic, customer behavior, market trends, and business performance.
  • To prevent fraud, detect security breaches, enforce our terms and conditions, and protect our rights and interests.

How do we share your information?

We do not sell or rent your personal information to third parties for their marketing purposes without your consent. We may share your information with:

  • Our service providers, vendors, partners, and affiliates who help us with our business operations, such as payment processing, shipping, hosting, analytics, marketing, and customer service. They are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Law enforcement authorities, regulators, courts, or other parties when required by law or when necessary to comply with legal processes or requests.
  • Other parties with your consent or direction.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption, firewalls, and other technologies to safeguard your information. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account password and accessing our website through a secure network.

What are your choices and rights?

You have the following choices and rights regarding your information:

  • You can update, modify, or delete your account information at any time by logging into your account or contacting us.
  • You can opt-out of receiving marketing emails from us by clicking on the unsubscribe link in the email or contacting us.
  • You can request access to, correction of, or deletion of your personal information that we hold by contacting us. We may ask you to verify your identity before fulfilling your request.
  • You can object to or restrict our processing of your personal information for certain purposes by contacting us.
  • You can withdraw your consent to our use of your personal information at any time by contacting us.

How do we handle children’s privacy?

Our website is not intended for children under the age of 18 and we do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us.

How do we update this policy?

We may update this policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website after the updated policy becomes effective constitutes your acceptance of the changes.

How do you contact us?

If you have any questions or concerns about this policy or our privacy practices, please contact us at thesambalpuricompany@gmail.com